Privacy Policy
This Privacy Policy explains how Second Flight ("Second Flight," "we," "us") collects, uses and protects information when you visit secondflightai.com, call or text us, or use our services.
Information we collect
- Information you give us: your name, business name, phone number, email address and anything you include in a message, form or booking request.
- Call and text information: when you call or text our numbers, we receive your phone number, the time of the call or message, and the content of text messages you send.
- Website information: basic technical data such as your browser type, device and pages visited, collected through standard website tools and cookies.
How we use information
- To respond to your calls, texts and requests, including sending a text when we miss your call
- To schedule demos and appointments and send related reminders
- To provide, set up and support our services for clients
- To improve our website and services
- To meet legal and regulatory requirements
Text messaging
If you call us and we can't answer, or you give us your number, we may text you about your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages (such as our messaging platform and carriers), and only for that purpose.
How we share information
We do not sell your personal information. We share information only:
- With service providers who help us run our business, such as our messaging, scheduling and payment platforms, under their own privacy terms
- When required by law or to protect our rights and safety
- With a successor if our business is sold or reorganized
Client customer data
When we provide services to a business client, we may handle the client's customer contact information on the client's behalf. We use that information only to provide the services the client requested and do not use it for our own marketing.
How we protect information
We use reasonable safeguards to protect information. No method of transmission or storage is completely secure.
Your choices
You can opt out of texts by replying STOP, and ask us to access, correct or delete your information by emailing us. We will respond within a reasonable time.
Children
Our services are for businesses and are not directed to children under 13. We do not knowingly collect their information.
Changes
We may update this policy. The effective date above shows when it last changed.
Contact us
Second Flight · Kalamazoo, Michigan
Email: [email protected]
Phone: (269) 377-6232